SERVICE AGREEMENT

General

We shall provide you with regular housekeeping services which include cleaning your premises as well as ironing. The said services shall be provided in accordance with your requirements.

Operating Days and Hours

Operating hours are between 8 am and 5 pm (Mondays to Saturdays). There is no service on Sundays and public holidays. However, service may be available on public holidays if there are available cleaners, who shall be reimbursed with a surcharge of $30 per trip.

Cancellation of Service

Cancellation of service session with less than 24 hours, full payment.

Payment

Billing will be made every month. Full payment shall be received by us within 7 working days from the date of the invoice. In the event that payment is not received on time, we may stop providing service immediately without any notice.

Limited Liability

The Company will use best endeavors to ensure that all our staff is careful with your properties and shall take reasonable precautions against any damages. However, in the case of any damage to your properties by our staff due to whatever reasons, whether because of negligence or otherwise, our liability for any damage to your properties costing $500 or less in total, shall at all times be not more than Singapore Dollars one hundred only. If total costs exceed $500, our insurer will assess and pay for the damages.

Your Responsibilities

  • You are to grant us access to your premises at the stipulated times and shall have someone present in your premises, if necessary.
  • You will provide the necessary equipment including detergents.
  • You are to take all reasonable precautions to protect your valuables and properties from theft and damage at all times when our staff is at your premises to carry out their work.
  • All our staff is insured against death and injuries; however, it is your responsibility not to unreasonably expose them to dangers.

Contract and Termination

The agreement┬ámay be terminated at any time by either party giving the other 1 month’s notice in writing or the equivalent of 1 month’s rate in lieu of notice.

Cleaning Specifications

The Specifications below shall form an integral part of this agreement.

Regularly (On Each Visit)

  • Sweep, vacuum and damp mop the floor.
  • Wash bathrooms/toilets, washbasins, shower room and bathtub.
  • Clean glass surfaces and mirrors.
  • Dispose of litter in waste bins.
  • Dust/wipe furniture, pictures, kitchen cabinets/appliances.
  • Wash, dry and store cutlery and utensils.
  • Clean and tidy up all the rooms.
  • Make bed and change bed linen (please provide a fresh set of linen on the bed to be changed).
  • Iron and fold clothes (max 8 pieces, no bed linen).

Periodically (When you are out of town and cleaning is continued)

  • To wipe oven, microwave oven, cooker hob and hood with approved grease-remover.
  • Clean refrigerator.
  • Wipe windowsills, grills, window panes where accessible.
  • Polish/wipe doors.
  • Clean interior of kitchen cabinets and drawers.
  • Wipe fans, light switches.
  • Tidy and clean shoe cabinets.

Important Note: When carrying out our services, we shall not be responsible for moving heavy or bulky furniture or appliances and for cleaning areas not accessible by hand.